Custom Particle Reduction, Inc (https://www.customparticle.com/) respects your privacy and the purpose for which our site visitors provide us information. We do not share, sell, or rent any of the information collected to any third parties and do not intend to do so in the future.
INFORMATION COLLECTED
We receive both information that is directly provided to us, such as personal information you provide when you visit our website or submit information to us, and information that is passively or automatically collected from you, such as anonymous information collected from your browser or device. In this Privacy Policy, we refer to all of this as the “Information”.
If you request or submit information to Custom Particle Reduction, Inc by sending an e-mail via the “mail to:” function or filling out a “request for information” form, we may save your e-mail address as well as any other information you may provide. This information may be used to contact you in the future by mail, e-mail, or phone to convey information about Custom Particle Reduction, Inc’s solutions or services that we feel may benefit you. Your e-mail and other information you provide will not be sold to any third party.
INFORMATION COLLECTED BY OTHERS
This notice addresses only the policy of this website and not the sites that users access via links from our site. Custom Particle Reduction, Inc is not responsible for the information collection policies, neither for other sites, nor for the practices employed by websites linked to or from our website. Custom Particle Reduction, Inc is not responsible for the information or content contained therein. Often, links to other websites are provided solely as pointers to information on topics that may be useful to our visitors. Users are advised to review the privacy policy of other websites.
COOKIES
We may use cookies in certain situations where they help to provide a better user experience, such as to remember settings, preferences and usage of our website.
UPDATING, CORRECTING, AND DELETING PERSONAL INFORMATION
If you would like to have your personal information removed from Custom Particle Reduction, Inc please send an e-mail via the feedback form, with “Remove personal information” in the subject line. To update, change, or correct your personal information, please send an e-mail via the feedback form with the appropriate changes.
LEGALLY COMPELLED DISCLOSURE OF INFORMATION
Custom Particle Reduction, Inc may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
PERIODIC POLICY CHANGES
Please note that Custom Particle Reduction, Inc reviews its privacy practices from time-to-time (i.e. to track technology and/or legal changes), and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page. This policy statement is made in the name of Custom Particle Reduction, Inc and is effective as of May 30, 2021. This statement does not create an agreement between Custom Particle Reduction, Inc and users, and as such, does not create any legal rights for any party.
SMS Privacy Policy
Effective Date: 7/23/2026
Custom Particle Reduction is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.
By using the Service, you agree to the terms of this Policy. Custom Particle Reduction reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as any Personal Information that you choose to include in messages you send through the Service.
What Personal Information is collected about you
Through the use of the Service, Custom Particle Reduction will receive the following information from our third-party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.
How Custom Particle Reduction uses Personal Information about you
We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. Custom Particle Reduction utilizes servers and services owned by third parties.
Disclosure of your information
No mobile opt-in consent or phone numbers collected in connection with the SMS Service will be shared with any third party or affiliate for marketing or promotional purposes. We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
We have your consent.
We need to enforce our Terms of Service.
We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf (such as our SMS delivery platform or customer service tools). These parties are contractually prohibited from using your information for their own marketing purposes and may only process it according to our instructions, this Policy, and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Custom Particle Reduction is not accountable in any way for any liability or reimbursement.
We provide such information to a company controlled by, or under common control with, Custom Particle Reduction for any purpose permitted by this Policy.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Custom Particle Reduction’s Terms of Service, or as otherwise required by law.
We transfer Personal Information about you if Custom Particle Reduction is, or its assets are, acquired by or merged with another company.
We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.
Security
Custom Particle Reduction takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third-party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Opting in
A mobile user might opt-in by:
Entering their phone number and affirmatively checking a consent box on Custom Particle Reduction’s website (e.g., our Contact Us page), or Sending a Mobile Originating (MO) message to a Custom Particle Reduction SMS number (including our main customer support number or an individual technician’s number) and confirming consent by replying START or YES.
Opting out
Custom Particle Reduction’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out at any time by texting ‘STOP’ or ‘QUIT’ to 215-766-9791 or to any individual technician’s Custom Particle Reduction SMS number. Opting out through any Custom Particle Reduction number will opt you out of all future SMS communications from Custom Particle Reduction
Questions or concerns?
If you have any additional questions regarding this Policy, please feel free to contact us any time by texting “HELP” to 215-766-9791 or to any individual technician’s Custom Particle Reduction SMS number.
SMS Terms of Service
Use of Custom Particle Reduction’s text message-based service (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.
Users may opt in to the Service by entering their phone number and affirmatively checking a consent box on Custom Particle Reduction’s website, or by sending a Mobile Originating (MO) message to a Custom Particle Reduction SMS number and confirming consent by replying START or YES.
By opting in, you agree to receive recurring SMS notifications. Message frequency varies.
You can cancel the Service at any time by texting “STOP” or “QUIT” to 215-766-9791 or to any individual technician’s Custom Particle Reduction SMS number.
Opting out through any Custom Particle Reduction number will opt you out of all future SMS communications from Custom Particle Reduction After sending “STOP,” you will receive a confirmation message, and no further messages will be sent unless you opt in again.
If you need assistance, text “HELP” to 215-766-9791 or to any individual technician’s Custom Particle Reduction SMS number. You will receive instructions on how to use the Service and how to unsubscribe.
Messages can be delivered to major and minor mobile carriers. Carriers are not responsible for delayed or undelivered messages. Message and data rates may apply for any messages sent or received. The organization providing this Service is not responsible for any charges incurred. You may receive recurring messages. For questions regarding your text or data plan, please contact your wireless provider. For inquiries about the Service, email [email protected].
Types of messages you can expect to receive: Account Support: Appointment reminders, account alerts, and support messages.
You acknowledge that messages sent via the Service may be viewed by anyone with access to your mobile phone, and the organization is not responsible for unauthorized access to your messages.
Opting into the Service is not required to receive any other services from the organization.
By agreeing to these Terms of Service and providing your mobile phone number, you authorize the organization to contact you via text message using automated or computer assisted technology where applicable. For questions about privacy, please review our Privacy Policy.